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Legal · Transparency

Cookie Policy

Version 1.0 · Effective date: September 1, 2025 · Unomia · Bussum

Our website unomia.ai uses cookies and similar technologies. In this cookie policy we explain what cookies are, which cookies we use, and how you can manage your preferences.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and store information about your session or preferences. In addition to cookies, we also use similar technologies such as local storage and session storage.

2. Overview of cookies used

Functional Always active — required for website operation
Cookie Purpose Retention
session_id Manage and secure user session (Odoo) Session
csrf_token Security against cross-site attacks Session
im_livechat_sid Live chat session identification Session
Analytical Requires your consent
Cookie Purpose Retention
_ga Google Analytics — distinguish users for visitor statistics 2 years
_ga_* Google Analytics — store session information 1 year

We use Google Analytics with IP anonymization. Data is not shared with third parties for commercial purposes.

Integrations Requires your consent (when enabled)

When you as a client use optional integrations, the following parties may place cookies or similar technologies:

Integration Purpose More info
WhatsApp (Meta) Session identification when using WhatsApp Business widget (if present on website) Meta Privacy
OpenAI (ChatGPT) No cookies placed on the Unomia website · API connection runs server-side OpenAI Privacy
Veriff Verification session cookies during identity check (temporary, only during verification flow) Veriff Privacy
Marketing Requires your consent

We currently do not use marketing or retargeting cookies from third parties. If this changes in the future, this policy will be updated and we will ask for your consent again.

3. Managing consent

On your first visit to our website, you will be asked to consent to the use of non-functional cookies via the cookie banner at the bottom of the page. Your choice is stored via a functional cookie (cookies_accepted).

You can withdraw or change your consent at any time by:

  • Opening your browser's cookie settings and deleting cookies from unomia.ai
  • Configuring your browser to block third-party cookies
  • Using the Google Analytics opt-out
Note: Disabling functional cookies may adversely affect the operation of our website.

4. Disabling cookies via your browser

You can also manage cookies through your browser settings:

5. Changes to this cookie policy

We may update this cookie policy, for example when we add new cookies or remove existing ones. The current version is always available at unomia.ai/cookies.

Last updated: September 2025

6. Contact

Questions about our cookie policy? Contact us at hi@unomia.ai or see our Privacy Policy for more information about the processing of your personal data.